Kentucky State Police Post 1 celebrates National Public safety Telecommunicators Week

Kentucky State Police Post 1 telecommunicators will be recognized alongside more than 200,000 emergency communication professionals in the country during National Public Safety Telecommunicators Week, observed this year from April 13-19.

These dedicated professionals are the first point of contact in emergencies, providing critical assistance to those in need. Their work ensures the safety of both the public and law enforcement officers, often under high-pressure situations.

"The Post 1 Telecommunications center is routinely ranked as one of the busiest of the 16 centers our agency operates, dispatching for 32 law enforcement, fire, and EMS agencies across 11 counties. The professionals who staff our center are among the best in the nation. Equipped with a servant's heart and utilizing leading-edge technology, they are the first voice heard by callers in their most dire moments.  Without these humble professionals, the true work of public safety would not be done in Post 1," said Captain David Archer, Commander of KSP Post 1.

KSP telecommunicators are responsible for dispatching State Police troopers, Commercial Vehicle Enforcement officers, Kentucky Department of Fish and Wildlife conservation officers and other emergency responders. Their duties include coordinating emergency responses, notifying administrative channels, running vehicle and criminal background checks and providing crucial information to first responders while managing multiple calls and radio traffic. Most importantly, they are the reassuring voice on the other end of the line when someone calls for help.

Across Kentucky, KSP employs approximately 217 telecommunicators at 16 posts. Last year alone, they answered over 1.2 million calls, leading to more than 406,000 requests for assistance. Post 1 employs 19 telecommunicators who answered 89,881 calls for service, covering Ballard, Calloway, Carlisle, Fulton, Graves, Hickman, Livingston, Lyon, Marshall, McCracken, and Trigg counties.