Post 1 Telecommunicators will be recognized nationwide along with 200,000 other communicators from across the country during National Public Safety Telecommunicators Week April 12-18.
The silent heroes behind the headsets are being recognized for being more than just a voice on the other end of the line. They save lives on a daily basis.
"Our telecommunicators are not only the lifeline of our first responders, but also the lifeline of the public at large," says Captain Kyle Nall, Commander of Post 1. "The job they do requires compassion for their fellow man, the capacity to bring calm in a moment of chaos, and the ability to set their emotions aside in the gravest of circumstances."
The telecommunicators handle dispatch duties for Kentucky State Troopers, Commercial Vehicle Enforcement Officers, Kentucky Department of Fish and Wildlife Conservation Officers, and other emergency agencies. Some of their duties include calling wrecker services, notifying channels of administration, running license plate and driver's license numbers, running criminal histories, and notifying family members while continuing to answer new calls and handling other radio traffic. Most importantly, they are the calming voice for those having the worst day of their life while having to call 911.
There are 180 Kentucky State Police Telecommunicators at 16 posts across the state. In 2019 alone they answered 2.1 million calls which resulted in 500,236 assistance requests. Kentucky State Police Post 1 has 21 telecommunicators who deal with calls from 11 counties. In 2019 Post 1 Telecommunicators answered 78,039 calls.
Post 1 Telecommunicators include the following: Heather Farmer (Clinton, KY), Tracy Lynch (Metropolis, IL), Ginger Hunt (Benton, KY), Debbie Craven (Mayfield, KY), Tambra Sheridan (Mayfield, KY), Kim Newsome (Mayfield, KY), Ashley Gore (Mayfield, KY), Alaina Ramage (Paducah, KY), Brandon Crews (Boaz, KY), Amanda Coles (Hazel, KY), Bryan Mack (Paducah, KY), Alisha Cooper (Hickory, KY), Andrea Howe (Farmington, KY), Jerry Beasley (La Center, KY), Amanda Curnell (Puryear, TN), Dylan Craven (Mayfield, KY), Chad Spain (Mayfield, KY), Jessica Smith (Fredonia, KY), Charlie Hite (Benton, KY), Larry Fraser (Cunningham, KY), and Phillip Madison (Paducah, KY).
During National Telecommunicator's Appreciation Week, the Kentucky State Police plan to highlight the great work of all dispatchers across the state with stories of their great work, as well as photos and videos demonstrating their efforts.
You can find more information and apply for a telecommunicator position with the KSP at the link below.
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KSP Personnel