The class included Christopher Sanderson and Jane Worley, assigned to Post 1 Mayfield.
The group began its studies on Sept. 10 at the KSP Training Academy in Frankfort. The course provided 236 hours of instruction during a six-week period. The curriculum included subjects such as: legal liability, limits of telecommunicator authority, the telecommunicator's role in public safety, interpersonal communications, customer service, interaction with the news media, stress, ethics and confidentiality, responder safety, basic fire dispatch, state emergency operations plans, criminal justice information systems, cardio pulmonary resuscitation, first aid training, emergency medical dispatch and special needs callers.
To complete the course, the telecommunicators were required to successfully process scripted calls for service and demonstrate proficiency in obtaining pertinent information, dispatching responders, providing emergency medical dispatch if needed and correctly documenting information from the call for service. This training is completed using a computer simulation system to simulate their working environment in the radio room.
Other graduates included:
Tanya Rose, Post 2 Madisonville
Kayla Engle, Post 5 Campbellsburg
Kayla Howard, Post 5 Campbellsburg
Danielle Fox, Post 8 Morehead
Justin Johnson, Post 9 Pikeville
David Bledsoe, Post 10 Harlan
Zakkary West, Post 12 Frankfort
On the Net:
KSP Telecommunicators short video
