The utility says scammers are known to use three main strategies – in-person, online or phone – to target utility customers’ money, property and personal information.
Atmos recommends customers take the following steps to protect themselves from fraud:
-Always ask for an employee’s identification badge, which displays their name, photograph and the Atmos Energy logo.
-If you suspect an impostor, immediately call the Atmos Energy customer service number at 888.286.6700 to verify the employee's identity and contact local authorities.
-Beware of impostors demanding payment at your door. Atmos Energy employees will never collect cash payments in person.
-Beware of bogus emails requesting immediate payment of your bill, particularly with prepaid debit cards.
Verify that your account number is listed accurately.
-Do not click on any links in the suspicious email, as many contain viruses.
-Verify your account balance through the online Account Center at https://www.atmosenergy.com/accountcenter
Anyone who suspects they may have been targeted should hang up and call the Atmos Energy customer service number at 888-286-6700. Click the link below to learn more about how you can protect yourself from fraud.
On the Net:
Atmos Energy Tips to Avoid Fraud
