Paducah Public Information Officer Pam Spencer says to get ready for the reopening to the public crews have been installing signage, hand sanitizer stations, and clear acrylic shielding to protect employees and the public and to prevent the spread of the novel coronavirus.
City Hall will be open from 8 until 9 am Monday through Friday for high risk customers only. High risk customers include those 65 years of age and older and those who are immuno-compromised or have underlying medical conditions including but not limited to chronic lung disease, serious heart conditions, diabetes, and chronic kidney disease.
City Hall will open from 9 am until 4:30 pm Monday through Friday for all customers.
At this time, only financial payments in the Finance Department and permits and payments through the Fire Prevention Division will be taken without an appointment. All other meetings with City staff will be by appointment only. Call the department of interest or the Customer Experience Department at 270-444-8800 to schedule an appointment.
The wearing of face masks is strongly encouraged. The City is providing disposable face masks upon entry to the building.
To provide the greatest amount of social distancing and to limit the number of people in the Finance and Fire Prevention areas, upon arriving at City Hall and before entering the building, please call Customer Experience at 270-444-8800. The Customer Experience Representative is tracking the number of people in the building and will let each customer know when it is their turn to enter the building and conduct business. Please be patient.
Once inside City Hall, please follow the signage for the traffic flow around the atrium and the stairwells. Furthermore, the restrooms and elevator are limited to one person or a family unit at a time.
As a reminder, the drop-box located next to the 5th Street door of City Hall is available to drop off payments and correspondence. The general information phone number for City government is 270-444-8800. Also, check the city’s website for various email addresses and departmental phone numbers.
On the Net:
City of Paducah Website
